Shipping policy
Shipping Policy
Thank you for shopping at MrDepot.ca! We are dedicated to delivering your printer ink, toner cartridges, and office supplies as quickly and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy.
Shipping Rates & Costs
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Free Shipping on All Orders: We are proud to offer Free Standard Shipping across Canada with no minimum purchase required.
Processing & Delivery Times
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Order Processing: Orders are typically processed and shipped within 1–2 business days (Monday to Friday, excluding holidays) after order confirmation.
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Estimated Delivery: Standard shipping delivery times vary depending on your location, typically arriving within 3–7 business days once shipped.
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Note: Delays may occasionally occur due to carrier volume, peak holiday seasons, or extreme weather conditions.
Tracking Your Order
Once your order has been processed and shipped, you will receive a shipment confirmation email containing your tracking number(s). You can use this number to monitor your package's progress directly through the carrier's website.
Shipping Destinations
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We currently ship to addresses within Canada.
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Please ensure your shipping address is correct at checkout, as we are unable to redirect packages once they have been dispatched.
Damaged or Missing Shipments
If you receive your order and find it has been damaged during transit, or if your tracking information shows delivered but you haven't received your package, please contact our support team immediately.
Need Help?
If you have any questions about your order or our shipping practices, please reach out to us directly through our Contact Us page or refer to our Return & Refund policy for information on product returns.